CANCELLATION POLICY

𝑷𝒐𝒍𝒊𝒄𝒚 𝑹𝒆𝒎𝒊𝒏𝒅𝒆𝒓 I require at least 24 hours’ notice for any cancellations or rescheduling of your appointment. If you cancel with less than 24 hours’ notice or do not show up to your appointment, you will be charged 100% of the scheduled service total. For PMU services, a deposit is required at the time of booking to secure your appointment. Because these appointments require more time and preparation, I require at least 48 hours’ notice for any cancellations or rescheduling. If less than 48 hours’ notice is given, your deposit will be non-refundable and cannot be transferred to another appointment. ⸻ 𝙒𝙝𝙮 𝙩𝙝𝙞𝙨 𝙥𝙤𝙡𝙞𝙘𝙮 𝙚𝙭𝙞𝙨𝙩𝙨: This is a service-based business, which means my time is my most valuable asset. When an appointment is booked, that time is reserved specifically for you and cannot be filled by another client. Late cancellations, reschedules, or no-shows result in lost income and wasted appointment time that could have been offered to someone else. ⸻ 𝙇𝙖𝙩𝙚 𝙋𝙤𝙡𝙞𝙘𝙮: There is a 7-minute grace period after your scheduled appointment time. If you anticipate arriving late, please call ahead. Depending on timing and the service booked, your appointment may need to be rescheduled. This will be determined on a case-by-case basis.